群晖drive崩溃 (解决方法与步骤)
下面内容仅为某些场景参考,为稳妥起见请先联系上面的专业技术工程师,具体环境具体分析。
2023-10-02 08:35 30
I'm sorry to hear that your Synology Drive has crashed. Here are a few steps you can try to troubleshoot the issue and potentially fix the problem:
1. Restart your Synology Drive: Sometimes a simple reboot can resolve the issue. Power off your Synology Drive, wait for a few seconds, and then power it back on.
2. Check the network connection: Ensure that your Synology Drive is connected to the network properly. Check the cables and make sure they are tightly connected. If you are using a wireless connection, try restarting your Wi-Fi router.
3. Check the drive status indicator: Most Synology Drive models have LEDs that indicate the status of the device. Make sure the indicator lights are normal and not flashing or displaying any error codes. Refer to the user manual for details on what the different light patterns mean.
4. Perform a file system check: If the drive crashes during file operations, it may have experienced file system corruption. You can use the DiskStation Manager (DSM) web interface to perform a file system check. Go to "Main Menu" > "Storage Manager" > "Volume" and select the volume that contains your data. Then, click on "Action" > "Check Filesystem" to start the process.
5. Reinstall Synology Drive: If the issue persists, you may need to reinstall the Synology Drive software on your device. Download the latest version from the Synology website, and follow the installation instructions provided.
6. Contact Synology support: If none of the above steps resolves the issue, it's recommended to contact Synology technical support for further assistance. They can provide specific troubleshooting steps based on your device model and configuration.
Remember to regularly backup your important data to avoid any data loss during troubleshooting.